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Hi. I joined PF Earth and was informed that submission of run is extended until April 30, 2020. I logged in to my PF Atleta account to add run for today but the option to add is not available. Can you help me please?

Hello Good Day,

may i ask if if we still allowed to virtual challenge 2022 EARTH?
if not what are the available virtual run for us to register?

thank you!

Hello! I joined by signing in through the help of my Apple account but it didn’t input my correct e-mail address. The app doesn’t allow me to change it. How can I change my e-mail address? I can’t receive my e-bibs if my e-mail is not correct. I just joined the Happy Day VR, my first race and I want to use the bib. Thanks.

Hello,

I claimed the TBR raffle on the app. Is there anything else I need to do?

Regards,
Ice

Good Day,

May I ask how do we get the Medal & Finisher Shirt of Atleta Fire Virtual Challenge 2022?
My boss has certificate from Pinoy Fitness but he didn’t receive yet the Medal & Finisher.

Hoping for your response.

Thank you!

Godbless!

Good day
I registered in sub1 10 k ..October 11 …my mode of payment is via gcah and I already sent my proof of payment ..but until now I haven’t received any confirmation of my payment …I sent an email regarding my concern but there is no reply …and there is no number for the customer service

Hi!

I can no longer login in my account. I used sign in with apple. Please help.

Hello PF!

I’m already registered and even joined other free run but I haven’t received any e-bib… where can I retrieve it?

Hi. I accidentally removed one of my submission runs. Will you be able to revert it?

Instead of Removing the Submission, it is showing Declined. Do you have an email where I can send the screenshot?

Thank you!

I already sent 2 emails regarding this already but can I ask if it’s possible to change my email in your app? I created my account using facebook details but apparently it also included my facebook email that is no longer active. I can’t change it in the app.

Follow up ko po yun ebib ko po at race certificate po ng Bonifacio virtuall run ko po natapos ko na po yun 5k run ko po

Hello po. nagsend ako ng payment through BPI for the virtual run pero wala pa po confirmation back. wala po ung race sa “joined races” nag email na rin po ako ilang beses. no response po

Hi, I can’t remember my username on the Pinoy Fitness app. I checked the activation email before it’s not included in it.

Hi Mam, I did not receive any confirmation regarding my payment .

Hello PF,

I’m new to the app and keen on shiftin to virtual races.

Recently, I attempted to join the Mother’s Day virtual race for free to test it out before considering paid races. However, my submissions – two of my 10KM runs uploaded from Strava, for the event keep getting disapproved.

This experience has left me apprehensive, and I’m now reconsidering participating in paid races, fearing that all my submissions might face the same fate.

Can you help sort this out?

Hi! I have been using the app since last year. However, I can’t log in using my credentials just now. I tried to reset the password, then upon logging in, it said that the email was unverified. I already joined 2 virtual races before but never had encountered this problem.