Privacy Policy

PINOYFITNESS INC. (“PINOYFITNESS,” “we,” “us,” or “our”) operates the PINOYFITNESS website, mobile applications, online platforms, event and registration services, social media integrations, and related digital services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, process, disclose, store, and protect Personal Information received from users of our Services.

By accessing or using our Services, you acknowledge the collection and use of information in accordance with this Privacy Policy.

Where appropriate, PINOYFITNESS may provide additional privacy notices or Personal Information Collection Statements when personal information is collected.

1. Privacy

PINOYFITNESS respects your privacy and is committed to protecting the personal information entrusted to us.

We use personal information only for legitimate purposes related to providing, operating, maintaining, securing, and improving our Services and for other purposes described in this Privacy Policy.

We will disclose personal information only as permitted by you, as necessary to provide our Services, or where disclosure is required or permitted by applicable law, regulation, legal process, or lawful government request.

1.1 Collection of Data

a. Information You Provide to Us

We may collect information that you directly provide when you:

  • Create or modify a PINOYFITNESS account;
  • Register for an event, race, virtual challenge, promotion, or other activity;
  • Purchase products or services;
  • Submit information through our website or mobile applications;
  • Contact customer support;
  • Subscribe to newsletters, notifications, or other communications;
  • Participate in community features; or
  • Otherwise communicate with PINOYFITNESS.

Depending on the Service being used, this information may include:

  • Full name;
  • Nickname or display name;
  • Birthdate;
  • Email address;
  • Phone number;
  • Postal or delivery address;
  • Country;
  • City;
  • Province;
  • ZIP or postal code;
  • Payment-related information;
  • Services or products requested;
  • Event registration information;
  • Government identification or account information where legitimately required for a specific service; and
  • Any other information you choose to provide.

We only request information reasonably necessary for the relevant Service.

b. Information We Collect Through Your Use of Our Services

We may automatically or operationally collect information relating to your use of our Services, including:

  • Type of service requested;
  • Event or product selected;
  • Date and time of activity;
  • Transaction details;
  • Amount charged or paid;
  • Registration status;
  • Device and browser information;
  • Internet Protocol (IP) address;
  • Operating system;
  • Referring website or platform;
  • Pages or features accessed;
  • General location information where available and permitted; and
  • Other technical information required to operate or secure our Services.

c. Information We Collect Through Images and User-Submitted Content

Certain PINOYFITNESS Services allow users to upload photos, activity records, captions, descriptions, or other content.

Depending on the feature being used, we may process information including:

  • Uploaded images;
  • Distance;
  • Time;
  • Activity date;
  • Location, when optionally supplied;
  • Description or caption;
  • Event or challenge information; and
  • Other information included by the user in the submission.

This information may be used to provide activity tracking, event participation, community features, virtual race verification, progress tracking, or other related functionality.

Content intentionally submitted to public or community areas of our Services may be visible to other users.

d. Information We Receive From Other Sources

We may receive information from third-party services when you connect or interact with them through PINOYFITNESS.

These may include:

  • Payment providers;
  • Social media platforms;
  • Messaging platforms;
  • Login providers;
  • Analytics providers;
  • Event and registration systems;
  • Delivery and logistics providers;
  • Third-party applications whose APIs we use; and
  • Applications or services that use PINOYFITNESS APIs.

For example, if you choose to sign in through Facebook, Google, or another supported login provider, we may receive information that you have authorized that provider to share with us.

Information received from third parties may be combined with information collected directly through our Services.

e. Social Media and API Integrations

PINOYFITNESS may use APIs, webhooks, and integration tools provided by social media and messaging platforms such as Facebook, Instagram, Threads, Telegram, and similar services.

These integrations may be used to:

  • Publish PINOYFITNESS content;
  • Schedule social media posts;
  • Receive notifications about interactions;
  • Process comments and replies;
  • Respond to user interactions;
  • Send information requested by users;
  • Measure engagement;
  • Maintain integration security; and
  • Operate social media automation features.

When you interact with PINOYFITNESS through a connected platform, we may receive information made available by that platform, including:

  • Social media username;
  • Platform-specific user or account identifier;
  • Public profile information;
  • Comment or reply text;
  • Post, Reel, Story, or other media identifier;
  • Message-related identifiers;
  • Date and time of an interaction; and
  • Other information necessary to process that interaction.

For example, PINOYFITNESS may enable an automated response on a specific Instagram post or Reel.

If a user comments a configured keyword such as “REGISTER,” “LINK,” or another specified term, PINOYFITNESS may process the comment and associated platform identifiers to determine whether it matches an active automation and, where applicable, send the user a private reply containing information such as an event registration link.

We may retain limited records of these interactions for purposes including:

  • Preventing duplicate automated messages;
  • Identifying previously processed comments;
  • Maintaining security;
  • Troubleshooting failed messages;
  • Monitoring system performance;
  • Maintaining an audit history of automated activity; and
  • Preventing abuse or misuse of automated features.

PINOYFITNESS does not sell information received through connected social media APIs.

Information received through third-party platforms remains subject to both this Privacy Policy and the privacy practices and terms of the applicable platform.

1.2 Use of Information

We may use information collected through our Services to:

  • Provide, maintain, operate, and improve PINOYFITNESS Services;
  • Process registrations, purchases, transactions, and event participation;
  • Verify and maintain user accounts;
  • Fulfill requests made through our Services;
  • Provide customer support;
  • Process payments and maintain transaction records;
  • Provide virtual race, activity tracking, community, and event features;
  • Publish and manage PINOYFITNESS content on connected social media platforms;
  • Receive and process interactions such as comments and replies on PINOYFITNESS social media content;
  • Provide automated responses requested or triggered by users, including event information and registration links;
  • Prevent duplicate, abusive, fraudulent, or unauthorized automated responses;
  • Maintain records of social media automation activity;
  • Detect, prevent, investigate, or address fraud, abuse, security incidents, or technical issues;
  • Send important notices regarding our Services;
  • Send reminders regarding registrations, events, deadlines, challenges, or account activity;
  • Send newsletters, product announcements, promotions, news, and event information where permitted;
  • Personalize content, services, and recommendations;
  • Conduct internal business, operational, and statistical analysis;
  • Measure and improve website, application, and social media performance;
  • Protect the security and integrity of our Services;
  • Respond to claims, complaints, disputes, or potential violations of our policies; and
  • Comply with applicable laws, regulations, lawful requests, and legal processes.

Where required by applicable law, PINOYFITNESS will obtain appropriate consent before using personal information for marketing communications.

1.3 Sharing of Information

PINOYFITNESS may share information with third parties where reasonably necessary to operate our Services.

These may include:

  • Service providers and partners who help us provide a service requested by the user;
  • Platforms whose APIs or services are integrated with PINOYFITNESS;
  • Social media and messaging platforms including, where applicable, Facebook, Instagram, Threads, Telegram, and similar services;
  • Payment processors;
  • Cloud infrastructure and hosting providers;
  • Analytics providers;
  • Email, SMS, notification, and communications providers;
  • Delivery and logistics providers;
  • Vendors, consultants, contractors, and technology partners performing work on our behalf;
  • PINOYFITNESS subsidiaries or affiliated entities;
  • Event partners where information is necessary to fulfill a registration or service;
  • The general public when a user intentionally submits content to a public forum, community feed, event discussion, or other publicly visible feature; and
  • Government authorities, law enforcement agencies, courts, regulators, or other parties where disclosure is required or permitted by applicable law.

Third parties receiving information on our behalf are expected to process such information only for authorized purposes and to maintain appropriate security safeguards.

PINOYFITNESS does not sell personal information to advertisers.

1.4 Purpose of Collection and Use of Personal Data

PINOYFITNESS may collect and process personal information for purposes including:

  • Fulfilling user requests;
  • Processing registrations and transactions;
  • Delivering products or services;
  • Managing event participation;
  • Operating mobile application and website functionality;
  • Providing social media and messaging integrations;
  • Providing community features;
  • Providing requested automated responses;
  • Improving our products and Services;
  • Personalizing Services and content;
  • Maintaining payment and accounting records;
  • Detecting and preventing fraud or abuse;
  • Maintaining system and account security;
  • Diagnosing technical problems;
  • Performing business and operational analysis;
  • Marketing and promotional activities where permitted;
  • Responding to legal claims;
  • Protecting PINOYFITNESS, our users, and other parties; and
  • Complying with applicable laws, regulations, legal processes, and lawful government requests.

1.5 Data Deletion

You may request access to, correction of, or deletion of personal information PINOYFITNESS has collected about you, subject to applicable legal, regulatory, accounting, security, and legitimate business retention requirements.

To request deletion of your data, please email:

[email protected]

Use the subject:

Data Deletion Request

Please provide sufficient information for us to identify the relevant account or records.

PINOYFITNESS may verify your identity before processing a deletion request.

For information received through connected social media platforms, PINOYFITNESS will delete or anonymize information under our control where applicable.

Certain information may remain with the original social media or third-party platform and may need to be managed or deleted directly through that platform’s privacy or account settings.

PINOYFITNESS may retain limited information where reasonably necessary to:

  • Comply with applicable laws;
  • Meet accounting or tax requirements;
  • Prevent fraud or abuse;
  • Maintain system security;
  • Resolve disputes;
  • Enforce agreements; or
  • Demonstrate legal or regulatory compliance.

2. Consent for Collection, Use, and Disclosure

Your use of PINOYFITNESS Services constitutes acknowledgment of this Privacy Policy and, where applicable, consent to the collection and processing of personal information described herein.

Where specific consent is legally required, PINOYFITNESS will obtain such consent separately.

You may withdraw consent for processing activities that rely upon consent by contacting PINOYFITNESS.

Withdrawal of consent may affect our ability to continue providing certain Services where the information is necessary to provide those Services.

Material updates to this Privacy Policy will be posted on this page. Where legally required or reasonably appropriate, PINOYFITNESS may also notify users through email, our website, mobile application, or other communications channels.

3. Disclosure, Processing, and Retention of Data

3.1 Third-Party Processing

Personal information may be transferred to or processed by third parties where reasonably necessary to:

  • Provide products or Services on behalf of PINOYFITNESS;
  • Process transactions;
  • Verify information supplied to us;
  • Detect, prevent, or resolve fraud, security, or technical issues;
  • Provide infrastructure, communications, analytics, social media, logistics, or similar services;
  • Comply with applicable law, court orders, regulatory requirements, or lawful government requests; or
  • Support legal investigations or proceedings.

PINOYFITNESS limits access to personal information to what is reasonably necessary for the third party to perform the relevant service.

3.2 Financial Information

Bank account details, payment information, and other financial information will not be publicly disclosed through PINOYFITNESS Services.

Such information may be disclosed to authorized payment providers or other parties where necessary to process a transaction or where required by applicable law.

3.3 Third-Party Security

Where personal information is shared with service providers or partners, PINOYFITNESS will take reasonable steps to work with parties that maintain appropriate security and privacy practices.

3.4 Inactive Accounts

After an account becomes inactive or a user requests removal from our active systems, PINOYFITNESS may retain certain records for the period required by applicable law or reasonably necessary for legitimate business purposes.

Such records may include information required for:

  • Tax and accounting purposes;
  • Transaction records;
  • Dispute resolution;
  • Legal compliance;
  • Fraud prevention; or
  • Demonstrating compliance with applicable requirements.

3.5 Retention Periods

Unless a different period is required by applicable law, contract, operational requirement, or legitimate business purpose, PINOYFITNESS generally seeks to retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Certain operational data may be retained for up to one year after an account becomes inactive.

Hard-copy records that are subject to tax, accounting, or government retention requirements may be retained for longer periods, including up to ten years where required by applicable law or applicable government agencies.

At the end of the applicable retention period, information will be securely deleted, anonymized, overwritten, shredded, or otherwise securely disposed of.

3.6 Physical Records

Physical records containing personal or sensitive information are stored using appropriate physical safeguards.

When their applicable retention period expires, they will be securely destroyed.

3.7 Authorized Access

Access to personal information under PINOYFITNESS’s control is limited to authorized personnel, contractors, and service providers who require access for legitimate business purposes.

Access must not be used for purposes contrary to law, public policy, public order, or applicable PINOYFITNESS policies.

4. Access and Updates to Personal Information

You have the right to request access to personal information PINOYFITNESS has collected and retained about you, subject to applicable law.

You are responsible for informing PINOYFITNESS when your personal information changes.

You may also request the correction or update of inaccurate or incomplete personal information by contacting us.

PINOYFITNESS may require reasonable information or supporting documentation to verify your identity and the accuracy of a requested change.

Verified requests will be processed as soon as reasonably practicable.

5. Security Safeguards

PINOYFITNESS uses reasonable organizational, administrative, physical, and technical safeguards designed to protect personal information.

These safeguards may include:

  • Restricting access to authorized personnel;
  • Access controls;
  • Secure authentication practices;
  • Encryption where appropriate;
  • Firewalls and server security;
  • Secure cloud infrastructure;
  • Software updates and security maintenance;
  • Monitoring for unauthorized access;
  • Secure disposal of records; and
  • Confidentiality obligations for personnel and service providers.

PINOYFITNESS uses SSL/TLS encryption when transmitting information through supported websites and online Services.

Users are responsible for protecting passwords, authentication credentials, and devices used to access their accounts.

If you believe your PINOYFITNESS account or personal information has been compromised, please contact PINOYFITNESS immediately.

No method of electronic transmission or storage is completely secure. While PINOYFITNESS uses commercially reasonable safeguards, we cannot guarantee absolute security.

6. Analytics and Technical Data

PINOYFITNESS may use analytics and technology providers to understand how our websites, applications, and Services are used.

Depending on the Service and platform, analytics information may include:

  • IP address;
  • Device type;
  • Operating system;
  • Browser information;
  • Search terms;
  • Pages or features accessed;
  • Internal links clicked;
  • Date and time of access;
  • General or approximate geographic location;
  • Referring website, social platform, or campaign;
  • Application activity; and
  • Other technical usage data.

Where reasonably possible, PINOYFITNESS uses aggregated, anonymized, or non-identifiable information for analytics and reporting.

We may use this information to understand usage patterns, improve our Services, troubleshoot technical issues, measure campaigns, and maintain security.

7. Communications

PINOYFITNESS may use contact information to communicate with you regarding:

  • Account activity;
  • Registrations;
  • Purchases;
  • Events;
  • Race or challenge deadlines;
  • Service announcements;
  • Security notices;
  • Customer support;
  • Newsletters;
  • Promotions;
  • Products and services; and
  • Other PINOYFITNESS news or information.

Where required, users may unsubscribe from promotional communications using the unsubscribe method provided in the communication.

Certain transactional or service-related communications may still be sent where necessary to provide a requested Service.

8. Access, Corrections, and Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about personal data PINOYFITNESS holds about you;
  • Request access to such information;
  • Request correction of inaccurate information;
  • Request deletion of eligible information;
  • Withdraw consent where processing is based on consent; and
  • Raise questions or concerns about how your information is processed.

Requests may be submitted to:

[email protected]

PINOYFITNESS may verify the identity of the requester before processing a privacy-related request.

9. Effectivity

This Privacy Policy is based on the Data Privacy Act of 2012 and other applicable privacy requirements.

The original PINOYFITNESS Privacy Policy became effective in May 2018.

This revised Privacy Policy was last updated on:

August 24, 2026

Any future updates will become effective when posted on this page unless otherwise stated.

10. Non-Disclosure and Confidentiality

PINOYFITNESS personnel, including authorized employees, administrators, developers, contractors, and service providers, are required to maintain appropriate confidentiality when handling personal information.

Where PINOYFITNESS engages third-party service providers to process information on our behalf, reasonable measures are taken to ensure that such parties maintain appropriate confidentiality and security practices.

Personal information will only be disclosed for legitimate and authorized purposes, in accordance with this Privacy Policy and applicable law.

11. Changes to This Privacy Policy

PINOYFITNESS may update this Privacy Policy from time to time to:

  • Reflect changes to our Services;
  • Add new technologies, integrations, or functionality;
  • Reflect changes in business practices;
  • Improve privacy or security practices;
  • Comply with legal or regulatory requirements; or
  • Address other legitimate purposes.

The updated version will be posted on this page with a revised Last Updated date.

Where required by law, we may provide additional notice or obtain consent regarding material changes.

Continued use of PINOYFITNESS Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy, subject to applicable law.

12. Contact Us

If you have questions, concerns, requests for access or correction, or data deletion requests relating to this Privacy Policy, please contact:

PINOYFITNESS INC.
Email: [email protected]

For data deletion requests, please use the subject:

Data Deletion Request