Power Balance Forced To Refund Customers in Australia

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power balance refund australia

Power Balance Wristband makers has been forced to refund customers in Australia after admitting they have engaged in misleading conduct in breach of s52 of the Trade Practices Act 1974.

Power Balance claims that the bracelet improves “balance, strength and flexibilty” but was unable to prove there is any credible scientific evidence behind it in the investigation done by the Australian Competition and Consumer Commission (ACCC).

Here is the full text of the admission posted in the Power Balance Website:

Power Balance wristbands

In our advertising we stated that Power Balance wristbands improved your strength, balance and flexibility.

We admit that there is no credible scientific evidence that supports our claims and therefore we engaged in misleading conduct in breach of s52 of the Trade Practices Act 1974.

If you feel you have been misled by our promotions, we wish to unreservedly apologise and offer a full refund.

To obtain a refund please visit our website www.powerbalance.com.au or contact us toll-free on 1800 733 436

This offer will be available until 30th June 2011. To be eligible for a refund, together with return postage, you will need to return a genuine Power Balance product along with proof of purchase (including credit card records, store barcodes and receipts) from an authorised reseller in Australia.

This Corrective Notice has been paid for by Power Balance Australia Pty Ltd and placed pursuant to an undertaking to the Australian Competition and Consumer Commission given under section 87B of the Trade Practices Act, 1974.

Also check the ACCC Website about this article here: http://www.accc.gov.au/content/index.phtml/itemId/964074

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